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Privacy policy

1. General provisions

This privacy policy explains how the online store peptxbio.com (hereinafter “We”, “Our”, “the Website”) collects, uses, discloses and protects your personal data when you visit our website or place an order. We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. What information do we collect?

When you use the services of peptxbio.com, we may collect the following data:

  • Order information: your first and last name, delivery address, billing address, email address and phone number.
  • Payment information: your payment details (processed through secure third-party payment providers; we do not store your full credit card or bank details on our servers).
  • Technical and browsing information: your IP address, device type, browser version and browsing history on our website (using cookies).

3. How do we use your data?

We use your personal data only for the following specific purposes:

  • To accept and process orders and deliver goods.
  • To communicate with you (sending invoices, updating you on your order, answering your enquiries).
  • To prevent fraud and keep the website secure.
  • To meet legal obligations (e.g. accounting).

4. Sharing data with third parties

We do not sell or rent your personal data. Your information may only be shared with carefully selected partners who are necessary to provide our services:

  • Payment processors (so that we can accept your payment).
  • Courier and postal services (so that we can deliver the peptides you ordered).
  • Law enforcement authorities (only where required by law).

5. Website audience and age restrictions

The products we sell (peptides) are intended exclusively for scientific research and laboratory use (in vitro). The website peptxbio.com and the goods sold on it are not intended for persons under 18 years of age. We do not knowingly collect any personal information from minors. If we learn that we have collected personal data of a minor, we will delete it immediately.

6. Your rights

Under the GDPR you have the following rights:

  • To access the personal data we process about you.
  • To request correction of inaccurate or incomplete data.
  • To request deletion of your personal data (the “right to be forgotten”), except where we must retain it for legitimate reasons (e.g. tax authority requirements).
  • To object to your data being used for direct marketing purposes.

7. Data security

We apply appropriate technical and organisational security measures (including SSL certificates and data encryption) to protect your information against unauthorised access, loss or destruction. Please note, however, that no method of transmitting data over the internet is 100% secure.

8. Contact information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: